I can not login on in to the game.

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ninjagirl
Posts: 5
Joined: Sat Oct 22, 2011 11:16 am

I can not login on in to the game.

Post by ninjagirl »

I was attempting to log on in to the game, but I could not. I got a message reading "The user name or password you entered is incorrect." But I could easily login to the forums, and not the game itself. I have resetted my password several times, and I still receive the same message. I have also tried reactivating my account, but it says that my account is activated. I haven't been on for a while, but I don't think that's the cause. And I am sure I haven't gone banned for something. Can someone please reply or help me with the situation?
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girl123
Posts: 112
Joined: Tue May 21, 2013 3:40 am

Re: I can not login on in to the game.

Post by girl123 »

Maybe you forgot your username and password?
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Des
Posts: 882
Joined: Sun Sep 25, 2011 5:23 pm

Re: I can not login on in to the game.

Post by Des »

The account to login to the game is not the same as the account for logging in to the forum, they are two separate systems.

What that message is telling you is exactly what is happening which is that the user name or password you are entering is not correct for the account that you created to be able to log in to the game.
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